What we think

SEO, AI and reader engagement in equal first place

If you've been putting out great content for years but are now seeing less traffic and fewer leads, you're not alone. Google's AI Overview changed everything. In as little as 18 months, expect conversational search to become the primary way users find answers.

Great SEO is part of the fix. AI search engines trust the sites Google ranks highest when building their answers. Now, the challenge is to structure each page so it's scannable by AI without losing clarity, context or your brand’s human voice.

This is what we do. We create content built for a world where AI now stands between you and your audience, deciding which businesses, answers and voices buyers see.

Copywriting agency

Why your content isn't performing as well as it used to

Since the launch of AI-powered conversational search, clients have been asking what we're going to do about it.

Although we're not fortune-tellers, we saw this coming. Back in 2023, Bing and ChatGPT got together to launch the first version of AI search. We thought it was amazing technology at the time and we knew, at some point, it would overtake conventional search.

Why? AI gives you an answer straight away without you having to read through different pages to find exactly what you're looking for. Better still, you can have a conversation with AI and dig as deep as you want into a topic.

People always take the line of least resistance, and there's no reason AI search should be different.

So, we started studying how AI works. We learned about entity recognition, structured data and markup, citation weighting, Retrieval-Augmented Generation, query fan-out and more.

The solution is simple: make each page scannable with elements like key-value pairs, 60-120-word BLUF snippets and key takeaways. But the structure should never affect the quality or readability of the content.

So, for the record, our team of copywriters, editors and campaign planners takes these four steps for every client job:

1. Research beyond basic keywords

We start by pinpointing the main topics and "AI entities" like key people, places and ideas. AI uses entities to make sense of written content, An entity could be "Sarah Beeny", "HMRC" or "cash flow analysis". We then create a "query fan-out" so we get a full list of questions customers might ask on a topic to build out article content.

2. A structure that boosts your visibility

Each page we write contains structured data like author details, FAQ sections and step-by-step instructions. While this doesn't directly help you rank, it's vital for AI because it removes ambiguity. This helps it separate fact from opinion and makes your site a more trustworthy source for potential answers.

3. Writing for both people and AI

Copywriters have created great content for decades, secretly hiding SEO elements in it that readers never noticed. Now, when they write brilliant articles, product descriptions and more, they need to conceal AI structure and signals. We blend these in so the writing stays human while meeting AI and SEO needs.

4. Monitoring for the right results

The content planner builds the structure. The writer does their research and builds the article in SurferSEO. The editor infuses content gap and AI structure. You review it. It goes back and forth between us until you sign it off. It then goes live and we monitor its performance and AI and traditional search.

Ranking in AI and SEO

Website copywriting services

Our main work is for agencies and direct clients on website content. The goal: make websites findable and the content on them conversion-driven. Click on the buttons in the box to find out more.

Articles and blogs

Great articles optimised for SEO and online search. Build a library of content that AI cites and win visitors that are up to 23x (Ahrefs) more likely to convert.

New website copy

Launching a new website or you're adding a new section to your existing site? Come to [w.] for sales-driven, SEO-optimised content.

Website refresh

Visitors, SEO and AI penalise outdated copy. Breathe new life into existing content and add brand new optimised content to compete better online.

Credibility pages

68% of decision-makers check out your "About Us" and staff bios to verify your company before contacting you. They're the ultimate conversion pages.

Product pages

Product descriptions focused on buyers' needs and pain points. SEO- and AI-optimised ready-to-rank content for your site on ecommerce platforms.

Compelling content across all platforms

Case studies

75% of B2B marketers use case studies to market to and close clients. Find out more about our multi-channel, done-for-you case study writing service.

SurferSEO writing

SEO still matters in the age of AI. It's where AI gets its material from. Work with an experienced SurferSEO writer to fully optimise your content.

Thought content

Position your firm as experts on issues like issues that matter to your industry to build authority. Become the person buyers must have on their next project.

Marketing channel content

Lead generation and authority content

Order content that wins the trust of your target audience and establishes you as a leading expert in your industry.

White papers

Evidence-based authoritative reports for complex B2B sales processes. Give your sales people and internal champions at target firm the proof and detail they need to win over decision-makers.

Ebooks

Practical, easy-to-read guides that introduce products, services and processes to buyers. Ebooks answer their questions and handle their objections. They're silent salesmen that warm up prospects.

Social media content

One authority article, five LinkedIn post a week. Unmissable content to get followers to your website where you can take their contact details so you own the relationship, not LinkedIn's algorithm.

Publishers and marketing agencies

Publishing and review content for high-intent audiences

We write for some of the world's most trusted business news publications and agencies representing high-profile brands.

B2B content/business journalism

Authoritative, SEO-optimised articles written for online publishers. Fully-researched and -sourced new articles and article updates, complete with third-party quotes and interviews if you need them.

Product reviewers

A range of product-related content from reviews, market overviews, "Alternatives to X" and other content for affiliates, brands and publishers to help readers make confident buying decisions.

Specialist services

Strategic documents for raising capital and selling businesses

Our writers help businesses raise the capital they need to grow and create the documents needed to sell companies where an owner is ready to exit.

Information memorandums

Detailed, engaging and thoroughly-research IMs for brokers and M&A consultants selling client businesses. Let us take care of the whole process.

Business plan experts

Business plans and stress-tested financial forecasts entrepreneurs and business owners can confidently approach lenders and investors with.

How to order

Let's discuss your project

The best way to start is with a conversation. Let us know a little about your requirements via email, or give us a call for a straightforward, no-obligation chat.

We're happy to answer any questions you have and we look forward to hearing from you.

Email us

Send us an email. Give us a scope of the project you have in mind and the outcomes you want. We'll get back to you normally within four working hours.

Call us

We're looking forward to hearing from you. Call us on 0800 652 6600 or click on the button below to be put through direct from your mobile phone.

Copywriting agency services

FAQs

Here's a selection of the types of questions customers ask when they contact us.

Working with an established copywriting agency...at a glance

A copywriting agency writes business content that’s clear, accurate and commercially focused. This includes web pages, articles, sales materials and SEO content. The aim is to explain what the business offers, answer customer questions, and support actions like making an enquiry, downloading a resource or booking a call. Agencies also plan the content, manage the workflow and make sure it meets the brief.

What do creative copywriting agencies offer?

  • Content marketing strategy: A practical plan that defines the audience, core messages, content types and how success will be measured.
  • SEO copywriting: Writing web pages, articles and blog posts that target specific keywords and are structured to rank in search engines. Many firms use sales psychology to win business from your website.
  • Sales enablement content: Creating materials like product descriptions, white papers and case studies that sales teams use during the buying process.
  • Conversion copywriting: Reviewing and rewriting landing pages or other key pages to improve how many visitors take a specific action.
  • Project management: Handling briefs, deadlines and delivery across multiple content pieces to keep everything on track.

Why do businesses use copywriting agencies?

  • To get more qualified leads: Content is written to match real customer questions and move them towards taking action.
  • To improve search rankings: SEO work brings in relevant traffic without relying entirely on paid ads.
  • To support the sales process: Case studies and product explainers help sales teams handle objections and close deals.
  • To maintain quality and consistency: A central writing team keeps the tone, structure and message consistent across all channels.
  • To measure impact: Projects are set up with clear goals so results, like traffic, leads or conversion rates, can be tracked properly.

What is a copywriting agency?

A copywriting agency is a specialist firm offering expert writing services, creating persuasive, SEO-optimised content designed to attract traffic, generate leads, and convert sales for its clients.

A good agency uses its diverse expertise to improve your content game, ensuring your brand messaging is always on point. Agencies typically offer additional SEO services to help your website rank better and generate traffic from high-quality prospects.

When hiring an agency, you usually speak with a marketing director or project lead to set clear objectives. Agencies have a proven track record of meeting demanding deadlines, often completing urgent copywriting projects on the same day to make your life easier.

Clients often appreciate agencies that remain calm and responsive throughout the project to meet deadlines.

Fast turnaround times for copywriting projects can be as short as 2 to 3 business days. In addition to meeting tight deadlines, many agencies also provide unlimited revisions and often include proofreading to ensure accuracy and quality.

In short, a copywriting agency can help you cut through the noise with distinctive and engaging content.

How is an copywriting agency different from a freelance copywriter?

A freelancer works independently and usually handles just the writing. An agency manages the whole process: planning, writing, editing, and delivery. Agencies work as a team, with systems in place to handle multiple projects, check quality, and meet deadlines consistently.

What’s the main goal of B2B copywriting?

To help businesses bring in more qualified leads, reduce the time it takes to close deals, and improve sales performance. That’s done by creating clear, accurate content that helps buyers understand the offer and move through the sales process faster.

What’s included in a typical copywriting project?

For each individual item of copy, expect the following process:

  • Discovery & strategy: A one-hour call to set clear goals, define the audience, and confirm what success looks like.
  • Writing & editing: Drafting the content and reviewing it internally for clarity, accuracy, and tone.
  • Client review: Sending the draft to the client, with time built in for comments and revisions.
  • Final delivery: Submitting the finished version, ready to publish or hand over to a designer or developer.
  • How does an agency learn about a client’s technical product or service?

    There are a number of steps copywriting agencies take when they start working with a new client. This usually includes interviews with product specialists, reviewing technical documentation, and checking how competitors describe similar offerings. The aim is to understand the product well enough to explain it clearly and accurately to the target audience

    How much do copywriting agency services cost?

    Costs vary based on the type of work and how often you need it. A single website page might cost around £400. A monthly content package, like four articles and a case study, could range from £2,000 to £5,000 depending on the complexity and level of input required.

    What’s the typical turnaround time for a copywriting project?

    For a 1,500-word article, the usual timeframe is 7–10 business days from briefing to final delivery. This allows time for research, writing, internal reviews and client feedback.

    How does website copy affect conversion rates?

    If your website explains the value of your products and services well, removing confusion or hesitation, more visitors will take action like enquiring or making a purchase. Replace vague claims with concrete benefits and see your website traffic and conversion rate soar.

    What are sales enablement materials?

    Sales enablement materials are documents that help sales teams explain what a business offers and why it matters. Common examples include:

    • Case studies: Show how a customer got a specific result, like cutting admin time by 50%.
    • White papers: Explain complex topics in depth to help prospects understand the problem and potential solution.
    • Product sell sheets: One-page summaries that cover key features, benefits and technical details.

    Why is an "About Us" page important for a business?

    An "About Us" page is one of the last pages people visit before deciding whether to get in touch. It’s where they look for signs that the company is experienced, reliable, and aligned with their values. A clear, well-written page can help reduce doubts and support the decision to make contact.

    What is a content audit?

    Copywriting agencies run content audits to check how well every page on your webiste is performing, including how much traffic it gets, how well it ranks, or whether it converts. From that, it becomes clear which pages need improving, which are missing and which are already doing well.

    What is a thought leadership article?

    A thought leadership article shares a well-informed opinion on a specific industry topic. It’s not written to sell, but to offer useful insight. The aim is to show that the writer, or the company behind them, understands the space and can offer something worth listening to.

    Can a copywriting agency write for highly regulated industries?

    Yes. Agencies that work with sectors like finance, law or healthcare usually assign writers who already know the space. They also build in fact-checking and compliance reviews to make sure everything is accurate and fits within regulatory boundaries before anything is signed off.

    What does a monthly content retainer typically include?

    A content retainer gives you a set amount of writing each month, often something like four articles and a case study. It usually comes with a monthly planning call, basic performance tracking, and a project manager to keep things running smoothly.

    What is copywriting?

    Copywriting is the skill of using persuasive language to encourage readers to take a specific action, like making a purchase, requesting information, or signing up.

    Copywriting includes creating web copy, blog posts, social media content, product description writing, articles, press releases, and email campaigns. Effective campaigns depend on high quality writing that clearly connects with your target audience.

    Experienced copywriters understand the differences between B2B and B2C audiences, adapting the tone, style, and even word count precisely to what your target market expects.

    For example, a B2B copywriter might emphasise ROI and productivity improvements for corporate decision-makers, while a B2C copywriter would focus on emotional appeals and lifestyle benefits.

    Who writes the content at a copywriting agency?

    Most agencies use a team of experienced, in-house and freelance writers. They typically have at least five years’ experience writing for B2B companies and know how to handle more technical or complex subjects. Their job is to make sure every piece of content is clear, commercially focused, and aligned with the client’s goals.

    What is content strategy?

    Content strategy is a structured approach to creating, publishing and managing content to meet your marketing and business goals.

    To build a brand that resonates with your audience and drives conversions, a content strategy is essential. Your content strategy should clearly identify who your audience is, what problems your content solves, and how you’ll measure its effectiveness.

    Planning a comprehensive content strategy includes conducting audits, buyer interviews and competitor analyses.

    The value of each of these steps are:

    • Content audits: Clearly show what content works, what’s underperforming, and highlight gaps you need to fill.
    • Buyer interviews: Reveal exactly what motivates your target audience, their key questions, objections and buying triggers.
    • Competitor analyses: Identify content strengths and weaknesses of rival firms, allowing you to create stronger, more engaging content.

    This type of strategic SEO, together with high-quality content, helps you improve visibility, drive traffic, and increase sales.

    Data-driven insights can inform your content strategies and help you achieve your business goals. Metrics you should look out for include organic traffic, conversion rates and engagement levels to continuously refine and improve your content strategy.

    To be successful, your content strategy should be consistent with your business objectives and you should track metrics to demonstrate your ROI.

    What is SEO copywriting?

    SEO copywriting is the skill of creating content clearly structured for search engines and persuasive enough to convert readers into leads or customers.

    SEO-optimized content drives organic traffic to websites. Effective SEO copywriting takes into account both keyword research and audience engagement. The reason for this is that the goal is not only to get someone to your site but convert them too.

    SEO copywriting plays a critical role in developing an online presence for brands. It's a way of making your site stand out against your competitors so you win the battle for the visitor, not them.

    Data-driven strategies in SEO copywriting lead to better traffic and sales results. Examples include keyword performance tracking, competitor keyword analysis, and content gap analysis to continually refine your copy and attract higher-quality traffic.

    What is brand storytelling?

    Brand storytelling is using a clear narrative to connect emotionally with your audience by sharing the story behind your brand, its values, and its purpose.

    A compelling brand story engages your target audience. Compelling storytelling remodels the story that lies at the heart of your brand.

    A brand's voice should stay consistent through all forms of writing. Every ad, article, web page, and content asset needs to pack a punch and retain your voice for added effectiveness.

    Your unique value proposition (UVP) sets you apart from your competitors and is a key part of your brand storytelling.

    Your UVP is the specific benefit your business offers that no competitor can match. For example, a software firm might highlight their unique "24/7 instant human support" when competitors only offer automated chatbots.